·
An accomplished Business/Systems Analysis Team Lead
and Project/Product Manager in 24/7
online data processing, credit/debit cards, ecommerce, EFT, smart cards, IT
security, and privacy protection applications
·
Created, deployed, and maintained business and
technical solutions for a range of data processing centres, financial
institutions, POS/ABM/ATM networks, card personalization systems, merchants,
and community institutions
·
A problem solver with both business and technical
skills, able to work on own initiative and as
a part of the team. A team leader, managing, developing and motivating teams to achieve their objectives. Committed
to customers and dedicated to maintaining high quality standards
·
Over 15 years of experience in VISA and Master Card
issuing and acquiring processing: debit and credit cards, corporate cards,
electronic funds transferring, smart cards, card personalization, clearing,
settlement, disputes, transit fare cards, POS, retail, ATM, ABM, VAP, HSM,
ISO8583, PCI, Base I/II, VIS, Banknet, Verified by Visa, and MasterCard
SecureCode
·
Over 15 years of experience in security techniques,
PIN, MAC, HSM, and key management, including ISO 9564, 11568, 16609, PKI, D
·
Over 15 years of experience in smartcards ecommerce,
transit systems, ID, and social benefits, including EMV, VSDC, MChip, CEPS,
Visa Open Platform, and Global Platform
·
Over 15 years of team lead, management, and hands-on
experience in design, deployment, and maintenance of mission-critical 24/7 data
processing systems, including performance, business continuity, disaster
recovery, and risk management responsibilities
·
Over 15 years of software development/maintenance
management in operating environment of Unix, Linux, Windows, mainframes, LAN,
WAN (TCP/IP, X.25), WWW, RDBMS (Oracle, Informix, IMS, DB2, Access), TSO, VM,
MVS, VSAM, and CICS
·
Over 15 years of project/product management, systems
integration, business/systems analysis, and customer consulting experience in
worldwide IT projects
·
Hands-on programming language experience: Java; C++;
C; Pascal; Visual Basic; PL/1; JCL; Rexx; Cobol; Fortran; Assembler; RPG; HTML;
SQL; TCL; Perl; Java Script; Clipper; FoxPro
·
Systems analysis and software design
methodologies/standards/tools: Object-Oriented Modelling, UML, SDLC, EDI, QA,
Operational Research, P4, Subversion, Clear Quest, Clear Case, Jira, Wiki, and
RSM
·
Office: MS Office, Visio, and MS Project software
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Master’s degree in Computer Science
|
Senior Business/Technical
Designer |
Employee, GO-Transit
|
|
8/2008 - present |
*
Design use cases for a municipal transit fare card system,
PRESTO project. Provide requirements related to payment interfaces with
MasterCard, Visa, AmEx, Interac. Card
payment processing systems architecture and design.
*
Identified fraud and dispute-related issues. Created
business specification for integration of fare system terminal equipment with
payment card POS. Visa and MasterCard
regulations; PCI compliance; PRESTO system specifications.
|
Business Analyst |
Full-time contract with Chordiant
Software Inc.
|
|
9/2007 - 5/2008 and 11/2004 - 4/2007 |
*
Translated Visa and
MasterCard dispute processing rules into technical specifications. Provided mapping MasterCard
and Visa processing data to Chordiant’s applications data model (UML; Java; Visa and MasterCard
regulations; EMV; card payment processing systems architecture and design).
*
Developed functional and software specifications (MS Office, Clear Case, Clear Quest,
Subversion, Jira, Wiki, Rational Software Modeller - RSM).
|
Business Analyst |
Full-time contract with Wireless Payment
Services
|
|
4/2007 – 8/2007 |
*
Provided Business Analysis and Business Consulting
services in card payment industry domain area. (Visa and MasterCard
regulations; EMV, NFC, PCI, card payment processing systems architecture and
design, MS Office).
|
Systems Analyst |
Magstar Inc. |
|
5/2004 – 11/2004 |
*
Developed, deployed, and maintained (24/7) software for
POS and retailers. Installed, set up and configured POS software at retailers’
outlets, developed POS user’s guide (Linux,
Unix, Windows, C, Java, TCL, RSA, SSH, P-Force, testing, Web architecture, EMV;
Visa and MasterCard regulations, P4).
|
Business
Systems Analyst – Project Manager |
Assisted
several companies (short-term contracts):
|
|
12/2002 – 5/2004 |
*
Assisted Precursor providing systems analysis,
software development, quality assurance, and software maintenance for smart
card-based Burlington Transit system (smartcards,
EFT, EMV, C, Pascal, Windows).
*
Assisted Stones Inc, designing the restaurant touch
screen POS business and technical specifications (MS Project, MS Office, Java);
*
Developed project requirements and managed projects for
EMV Level 2 –compliant, and Finread –compliant card acceptance device
application software implementation (EMV,
VSDC, MChip, CEPS, ISO8583, MS Office, MS Project)
|
Project/Product Manager |
SLMSoft Inc., |
|
10/2000 – 7/2002 |
*
Prepared commercial proposals for financial
institutions resulting in winning of tenders, which produced sales of up to
$15,000,000. These projects included: banking IT systems, magnetic stripe
cards, smart cards, and secure e-commerce. Some banks comprised several hundred
branches located throughout the country (EMV,
VSDC, MChip, CEPS, SET, ISO8583, Visa Open Platform, POS, retail, ATM, ABM,
VAP, Thales HSM, ISO 9564, 11568, 16609,
PKI, D
*
Analyzed customers’ business needs; prepared project
business specs; planned capacity, resources, performance, and hardware
requirements, calculated project costs, that were $1,500,000 – 15,000,000;
prepared project plans and cost-benefit analysis (MS Project, Word Excel, Visio, Windows NT/2000, Unix, Mainframes, LAN,
WAN).
*
Integrated hardware and software; dealt with third
party hardware/software vendors: IBM, BULL, NCR, Thales E-security, Diebold,
Schlemberger, GemPlus, Ingenico, CISCO, VeriFone, Mist, Hypercom, Lipman) resulting
in 35% project cost reduction (POS, ABM,
smartcards, NDC+, APTRA, EMV, Unix, LAN, WAN).
|
Head of R&D Department, |
Petrocard Ltd., |
Canada-Russia |
12/1993 – 10/2000 |
*
Assembled and directly managed a team of 15 business analysts
and software developers in setting up an EFT processing centre
(Canadian-Russian joint-venture), resulted in full deployment of the centre
running the processing system for 3 banks. The project cost was $2,000,000. (24/7 online processing, OOP, SDLC, EDI,
Operating Research, Word, Excel, MS Project. Team lead, training, coaching).
*
Supervised and directly conducted processing system
certifications in cooperation with VISA (London) and Europay (Brussels),
resulted in certification of the processing system for issuing and acquiring (VISA, MasterCard, issuing/acquiring
authorizations, clearing, settlement, EM, VIS, ISO 9564, 11568, 16609, PKI, D
*
Designed EFT processing architecture (Unix, Windows 95/98, LAN, WAN, X.25,
TCP/IP, Frame Relay. C++, SQL, Clipper,
FoxPro, Visual Basic, OOP, SDLC, EDI).
*
Set up operating procedures. Was accountable for
information security, risk assessment, disaster recovery, and business
continuity, including security aspects of card operations, data storage, backup
procedures, and physical security aspects, that resulted in 9 years of fraud
absence and successful passing of Visa and MasterCard audit (PKI, VPN, DES, RSA, PGP, Racal, Atala)
.
*
Developed and managed e-commerce project. Designed a
smart card project for electronic benefit transfer and transportation fares
processing made for Government of St. Petersburg, Russia (EMV, SET, 3D, PKI,
DES)
|
Head of IT Department, |
Commodities and
|
3/1991 – 12/1993 |
*
Assembled and supervised R&D team of 12 business
analysts and software developers. Developed, deployed, and maintained the
commodities, securities and futures trading system. Was accountable for
disaster recovery and business continuity. (AS400,
UNIX, IBM System 390, Windows, DOS, Novel Netware. Pascal, FoxPro, Clipper 5,
C++, REXX, Cobol, RPG, SDLC, OOP, EDI, Visual Basic).