· An accomplished Business/Systems Analysis Team Lead and Project/Product Manager in 24/7 online data processing, credit/debit cards, ecommerce, EFT, smart cards, IT security, and privacy protection applications
· Created, deployed, and maintained business and technical solutions for a range of data processing centres, financial institutions, POS/ABM/ATM networks, card personalization systems, merchants, and community institutions
· A problem solver with both business and technical skills, able to work on own initiative and as a part of the team. A team leader, managing, developing and motivating teams to achieve their objectives. Committed to customers and dedicated to maintaining high quality standards
· Over 15 years of experience in VISA and Master Card issuing and acquiring processing: debit and credit cards, corporate cards, electronic funds transferring, smart cards, card personalization, clearing, settlement, POS, retail, ATM, ABM, VAP, HSM, ISO8583, PCI, Base I/II, VIS, Banknet, Verified by Visa, and MasterCard SecureCode
· Over 14 years of experience in security techniques, PIN, MAC, HSM, and key management, including ISO 9564, 11568, 16609, PKI, DEA, PCI DSS, Visa and MasterCard security standards
· Over 10 years of experience in smartcards ecommerce, transit systems, ID, and social benefits, including EMV, VSDC, MChip, CEPS, Visa Open Platform, and Global Platform
· Over 15 years of team lead, management, and hands-on experience in design, deployment, and maintenance of mission-critical 24/7 data processing systems, including performance, business continuity, disaster recovery, and risk management responsibilities
· Over 15 years of software development/maintenance management in operating environment of Unix, Linux, Windows, mainframes, LAN, WAN (TCP/IP, X.25), WWW, RDBMS (Oracle, Informix, IMS, DB2, Access), TSO, VM, MVS, VSAM, and CICS
· Over 15 years of project/product management, systems integration, business/systems analysis, and customer consulting experience in worldwide IT projects
· Hands-on programming language experience: Java; C++; C; Pascal; Visual Basic; PL/1; JCL; Rexx; Cobol; Fortran; Assembler; RPG; HTML; SQL; TCL; Perl; Java Script; Clipper; FoxPro
· Systems analysis and software design methodologies/standards/tools: Object-Oriented Modelling, UML, SDLC, EDI, QA, Operational Research, P4, Subversion, Clear Quest, Clear Case, Jira, Wiki, and RSM
· Office: MS Office, Visio, and MS Project software
· Master’s degree in Computer Science
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Business Analyst
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Full-time contract with Chordiant Software Inc. |
Toronto; NH, USA |
9/2007 - 5/2008 and 11/2004 - 4/2007 |
* Translated Visa and MasterCard dispute processing rules into technical specifications Provide mapping MasterCard and Visa processing data to Chordiant’s applications data model (UML; Java; Visa and MasterCard regulations; EMV; card payment processing systems architecture and design).
* Developed functional and software specifications (MS Office, Clear Case, Clear Quest, Subversion, Jira, Wiki, Rational Software Modeller - RSM).
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Business Analyst
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Full-time contract with Wireless Payment Services |
Toronto |
4/2007 – 8/2007 |
* Provided Business Analysis and Business Consulting services in card payment industry domain area. (Visa and MasterCard regulations; EMV, NFC, PCI, card payment processing systems architecture and design, MS Office).
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Systems Analyst |
Magstar Inc. |
Toronto |
5/2004 – 11/2004 |
* Developed, deployed, and maintained (24/7) software for POS and retailers. Installed, set up and configured POS software at retailers’ outlets, developed POS user’s guide (Linux, Unix, Windows, C, Java, TCL, RSA, SSH, P-Force, testing, Web architecture, EMV; Visa and MasterCard regulations, P4).
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Business Systems Analyst – Project Manager |
Assisted several companies (short-term contracts): |
Toronto |
12/2002 – 5/2004 |
* Assisted Precursor providing systems analysis, software development, quality assurance, and software maintenance for smart card-based Burlington Transit system (smartcards, EFT, EMV, C, Pascal, Windows).
* Assisted Stones Inc, designing the restaurant touch screen POS business and technical specifications (MS Project, MS Office, Java);
* Developed project requirements and managed projects for EMV Level 2 –compliant, and Finread –compliant card acceptance device application software implementation (EMV, VSDC, MChip, CEPS, ISO8583, MS Office, MS Project)
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Project/Product Manager |
SLMSoft Inc., |
Toronto |
10/2000 – 7/2002 |
* Prepared commercial proposals for financial institutions resulting in winning of tenders, which produced sales of up to $15,000,000. These projects included: banking IT systems, magnetic stripe cards, smart cards, and secure e-commerce. Some banks comprised several hundred branches located throughout the country (EMV, VSDC, MChip, CEPS, SET, ISO8583, Visa Open Platform, POS, retail, ATM, ABM, VAP, Thales HSM, ISO 9564, 11568, 16609, PKI, DEA, PCI, Visa and MasterCard security standards).
* Analyzed customers’ business needs; prepared project business specs; planned capacity, resources, performance, and hardware requirements, calculated project costs, that were $1,500,000 – 15,000,000; prepared project plans and cost-benefit analysis (MS Project, Word Excel, Visio, Windows NT/2000, Unix, Mainframes, LAN, WAN).
* Integrated hardware and software; dealt with third party hardware/software vendors: IBM, BULL, NCR, Thales E-security, Diebold, Schlemberger, GemPlus, Ingenico, CISCO, VeriFone, Mist, Hypercom, Lipman) resulting in 35% project cost reduction (POS, ABM, smartcards, NDC+, APTRA, EMV, Unix, LAN, WAN).
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Head of R&D Department, |
Petrocard Ltd., |
Canada-Russia |
12/1993 – 10/2000 |
* Assembled and directly managed a team of 15 business analysts and software developers in setting up an EFT processing centre (Canadian-Russian joint-venture), resulted in full deployment of the centre running the processing system for 3 banks. The project cost was $2,000,000. (24/7 online processing, OOP, SDLC, EDI, Operating Research, Word, Excel, MS Project. Team lead, training, coaching).
* Supervised and directly conducted processing system certifications in cooperation with VISA (London) and Europay (Brussels), resulted in certification of the processing system for issuing and acquiring (VISA, MasterCard, issuing/acquiring authorizations, clearing, settlement, EM, VIS, ISO 9564, 11568, 16609, PKI, DEA, PCI, Visa and MasterCard security standards).
* Designed EFT processing architecture (Unix, Windows 95/98, LAN, WAN, X.25, TCP/IP, Frame Relay. C++, SQL, Clipper, FoxPro, Visual Basic, OOP, SDLC, EDI).
* Set up operating procedures. Was accountable for information security, risk assessment, disaster recovery, and business continuity, including security aspects of card operations, data storage, backup procedures, and physical security aspects, that resulted in 9 years of fraud absence and successful passing of Visa and MasterCard audit (PKI, VPN, DES, RSA, PGP, Racal, Atala) .
* Developed and managed e-commerce project. Designed a smart card project for electronic benefit transfer and transportation fares processing made for Government of St. Petersburg, Russia (EMV, SET, 3D, PKI, DES)
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Head of IT Department, |
Commodities and Stock Exchange, Russia |
3/1991 – 12/1993 |
* Assembled and supervised R&D team of 12 business analysts and software developers. Developed, deployed, and maintained the commodities, securities and futures trading system. Was accountable for disaster recovery and business continuity. (AS400, UNIX, IBM System 390, Windows, DOS, Novel Netware. Pascal, FoxPro, Clipper 5, C++, REXX, Cobol, RPG, SDLC, OOP, EDI, Visual Basic).